Changing IT Provider?
Why Make the Switch?
Are you paying a big bill but getting small results from your IT Provider?
Make the change to RDS IT. We’ll clear your list of current problems, work to fix issues before they popup, and give you a fresh perspective on IT.
Changing to RDS IT is simple, become our focus.
Click the button.
What we Do Differently
24/7 Access to our local technicians
Does calling your IT mean waiting in call queues or navigating an automated menu? Are you being bounced around by ‘customer service’ reps who don’t speak your language?
RDS understands that when your IT goes down your business needs immediate support. That is why when you call our local Australian support line, it will be a technician that answers. We provide immediate support to our business partners.
Big enough to support you, small enough to care
Do you feel that your provider is focusing on other clients because your business doesn’t fit their ‘ideal’ size?
RDS doesn’t prioritise or discriminate based on business size. We value all of our partners and support each with 100% of our resources.
Our rigorous processes mean that each ticket, each partner, and each business is treated fairly.
1 problem, 1 ticket,
1 solution
Is your IT not listening to you? Are your tickets being continuously closed and reopened? Or are you being billed for multiple tickets of the same issue?
RDS doesn’t push band-aid ‘fixes’. We work to identify the problem, to understand the cause, and to give you a solution.
When you have a problem we work to resolve the issue, not simply close a ticket.